Privacy Policy

Last updated: September 2026

Inday Adventure Travel & Tours Services (“Inday Adventure Travel”, “Inday”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, store and protect personal data when you visit indaytravels.com, contact us, request a travel proposal, subscribe to our communications or book travel services through us.

We process personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and applicable regulations of the National Privacy Commission.

Who we are

Inday Adventure Travel & Tours Services
Parañaque, Metro Manila, Philippines
Data Protection / Privacy Contact:
Evelyn Salazar
Email: info@indaytravels.com

Personal data we collect

Depending on how you interact with us, we may collect information such as:

name and contact details;
email address and telephone or WhatsApp number;
nationality and country of residence;
travel dates, interests, preferences and itinerary requirements;
number and age of travellers;
accommodation, activity and transportation preferences;
information supplied through our enquiry or booking forms;
communications between you and Inday Adventure Travel;
billing, payment confirmation and transaction information;
passport, identification, date of birth or other traveller information when genuinely required to arrange a confirmed booking;
information about accompanying travellers that you provide to us;
newsletter subscription preferences;
technical information generated when you use our website, such as IP address, browser, device and website usage information.

We aim to collect only information reasonably necessary for the relevant purpose, consistent with the principles of transparency, legitimate purpose and proportionality under Philippine data protection law.

How we receive personal data

We may receive personal data when you:

complete a contact, enquiry or travel-design form;
communicate with us by email, telephone or WhatsApp;
request or accept an itinerary or quotation;
make or confirm a booking;
subscribe to our newsletter or marketing communications;
provide information about other travellers included in your booking;
browse or interact with our website.

If you provide personal information about another traveller, you should ensure that you are authorised to provide that information and that the traveller is aware that it may be processed for the purposes described in this Privacy Policy.

How we use personal data

We may process personal data to:

respond to enquiries and requests;
design personalised travel itineraries and quotations;
communicate with you during the planning of your trip;
arrange and manage confirmed travel services;
make reservations with hotels, transport providers, guides, tour operators and other travel suppliers;
provide assistance before and during your trip;
manage payments, invoices and accounting records;
operate and improve our website and services;
protect our website and forms against spam, fraud or abuse;
comply with applicable legal, regulatory, accounting or tax obligations;
send newsletters or marketing communications where you have requested or consented to receive them.

Where required, we rely on your consent. In other circumstances, processing may be necessary to respond to your request, enter into or perform a travel arrangement with you, comply with legal obligations, or pursue legitimate business purposes permitted under applicable law.

Information needed for confirmed bookings

Once you confirm a trip, certain suppliers may require additional personal information in order to provide the service.

This may include passport details, date of birth, nationality, dietary requirements or other information relevant to a flight, hotel, transfer, activity or similar travel service.

We will request such information only when reasonably necessary for the relevant reservation or service.

Sharing personal data

We do not sell personal information.

Where necessary to organise or deliver your trip, we may disclose relevant information to appropriate service providers, including:

hotels and accommodation providers;
airlines, ferry companies and other transportation providers;
local guides and tour operators;
activity and excursion providers;
destination partners and ground-handling suppliers;
payment, accounting or administrative service providers;
website, email, cloud, security and technology service providers;
governmental or regulatory authorities where required by law.

We provide suppliers only with the information reasonably required to perform the relevant service.

Some providers operate independently and have their own privacy practices.

International processing

Inday Adventure Travel is based in the Philippines and serves international travellers.

Certain technology providers or travel suppliers may process or store information in other countries. Where personal data is transferred or accessed internationally, we seek to use appropriate providers and safeguards consistent with applicable data protection requirements.

Retention

We retain personal data only for as long as reasonably necessary for the purposes for which it was collected and for applicable legal, accounting or regulatory requirements.

As a general approach:

enquiry information that does not result in a booking may be retained for up to 24 months after the last meaningful communication, unless there is a legitimate reason to retain it longer;
information relating to confirmed travel arrangements and financial transactions may be retained for the period required for operational, accounting, tax, contractual or legal purposes;
marketing contact information may be retained until you unsubscribe, withdraw your consent or ask us to stop contacting you.

When information is no longer required, it may be securely deleted, anonymised or otherwise disposed of.

Marketing communications

We may send newsletters or promotional communications where you have agreed to receive them or where otherwise permitted by applicable law.

You can unsubscribe at any time using the unsubscribe option included in our communications or by contacting us at info@indaytravels.com.

Withdrawing from marketing communications will not affect necessary communications concerning an existing enquiry, reservation or trip.

Security

We take reasonable organisational and technical measures to protect personal information against unauthorised access, disclosure, alteration, loss or misuse.

Access to personal information is restricted to persons and service providers who reasonably need it to perform their duties or provide services.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Your rights

Under Philippine data protection law, data subjects have rights in relation to their personal information. Depending on the circumstances, these may include the right to:

be informed about the processing of personal data;
access personal data held about you;
object to certain processing;
request correction of inaccurate or incomplete information;
request erasure or blocking where the applicable legal requirements are met;
withdraw consent where processing is based on consent;
obtain data portability where applicable;
seek compensation where provided by law;
lodge a complaint with the National Privacy Commission.

Exercising your rights

To exercise a privacy right or ask a question about your personal information, contact us at:

Data Protection / Privacy Contact
Evelyn Salazar
Inday Adventure Travel & Tours Services
Parañaque, Metro Manila, Philippines
info@indaytravels.com

We may need to verify your identity before responding to certain requests.

Cookies

Our website uses cookies and similar technologies for website operation, security, analytics and other purposes described in our separate Cookie Policy.

You can find further information about these technologies and how to manage them in our Cookie Policy.

Third-party websites

Our website may contain links to third-party websites or services.

Once you leave indaytravels.com, the collection and use of information by those third parties is governed by their own privacy policies and practices. Inday Adventure Travel is not responsible for the privacy practices of independent third-party websites.

Children's information

Our travel services may include families and minors travelling with parents or guardians.

We do not intentionally request personal information directly from children for independent marketing purposes. Where information relating to a minor is necessary for a family booking or travel service, it should be provided by or with the authority of the parent, guardian or responsible adult.

Updates to this Privacy Policy

We may update this Privacy Policy when our services, website practices or legal requirements change.

The current version will be published on this page and identified by its most recent update date.

Questions and complaints

If you believe your personal information has been processed inconsistently with applicable Philippine data protection law, you may contact us so that we can address your concern.

You may also contact or lodge a complaint with the:

National Privacy Commission of the Philippines
privacy.gov.ph